We offer various shipping methods, including Standard Shipping, Express Shipping, and Click & Collect, depending on your location and the items in your order. Please note that as orders are often handed over to local carriers for the final leg of delivery, end-to-end tracking may not always be available.
Shipping Address
Please ensure your shipping address is accurate and up to date before placing your order.
- P.O. Boxes: While P.O. boxes are accepted for many items, certain products—such as large items, valuables, perishables, age-restricted goods, or those requiring signature confirmation—may require a physical street address.
- Restrictions: Some merchandise partners may specify that they cannot ship to P.O. boxes. Additionally, we are unable to deliver to security-restricted locations, such as military bases.
Shipping Time & Costs
Once your order is successfully paid and confirmed, you will see the estimated delivery costs and timelines on the order confirmation page. You will also receive a confirmation message outlining the expected processing time.
- Processing: Please allow 1–3 business days for order processing. We will notify you via email as soon as your order has been dispatched.
- Tracking: Once your order ships, you will receive a shipment notification containing your tracking number. You can also view the estimated delivery date for each package directly within your Order History.
Delivery Estimates
While we strive to deliver your order within the estimated timeframe, please note that actual delivery dates may be influenced by flight schedules, weather conditions, and other external factors. We recommend referring to the tracking link provided for the most accurate and up-to-date delivery status.
| Region | Delivery Time |
| South Korea | 5–7 days |
| USA | 10–15 days |
We want to make sure you receive your order smoothly. If your package has not arrived as scheduled, or if it is marked as “Delivered” but you haven’t received it, please contact us at [tiejunyh@outlook.com] immediately. Please ensure that you report these issues within 30 days of the order date so we can assist you with an investigation.
